Consumer subscription turnaround
When I joined
Loss-makingPaid acquisition overall
Where it got to
$7M+Annualized revenue run rate and positive net profit
The situation
The project’s paid acquisition remained unprofitable overall. Investment continued while the economics were expected to improve.
Step 1 · First 10 weeks
I analysed the acquisition data, found why the economics were failing, and restructured the campaigns.
First 10 weeks
LTV almost doubled and unit economics turned positive.
Step 2 · Continued growth
I led the wider marketing work across acquisition, the funnel, creative and SEO, and set the direction for CRM. Marketing was the main growth lever as the business reached a $7M+ annualized revenue run rate and positive net profit.